999gt's commitment to responsible gaming
Gaming should be fun — not stressful. At 999gt, we are always here to help you keep your gaming habits safe.
A safe and responsible gaming environment — for players aged 21 and above only
What is responsible gaming and why does it matter?
Online betting and casino gaming is a form of entertainment — but when it goes out of control, it can cause harm to individuals and families. 999gt believes that every player has the right to play in a safe, transparent, and controlled environment.
Responsible gaming means you are in control of your own budget, time, and emotions. Continuously increasing your bets in hopes of winning, going back to play to recover losses, or spending family money — these are warning signs. 999gt is ready to raise your awareness at this point and provide you with the tools you need.
Only those aged 21 or above may open an account and play on our platform. Age verification is an essential part of our safety system.
Important Warning
Gaming is entertainment — it is not a source of income. Only play with money you can afford to lose. Never bet with borrowed money or by breaking into your savings.
Age Restriction
For players aged 21 and above only
999gt uses an age verification process to protect minors from gaming. If a minor uses your device, please keep your account password-locked.
If a family member is a minor and you feel they need protection, please contact our support team.
999gt's Protection Tools
999gt provides several effective tools to protect its players. These help you stay in control of your gaming.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the set limit is reached, the system will automatically prevent further deposits — this is the easiest way to manage your budget.
Time-Out Break
If you feel you need a break for a few days, temporarily deactivate your account for a set period. A time-out can be set from 1 day up to 6 weeks — logging in is not possible during this period.
Self-Exclusion
If you feel gaming is going out of control, close your account for the long term through self-exclusion. Once activated, it cannot be reversed before the set period ends.
Gaming History Review
View a detailed history of all betting activity in your account. Reviewing how much time and money you have spent is the first step toward responsible gaming.
24/7 Support Team
For any issue, contact our support team directly via live chat or email at 999gt. Support is available in both Bengali and English.
Reality Check
During long sessions, 999gt automatically sends alerts. These reminders help keep you aware of your time and spending.
Signs of Problem Gambling
If you or someone close to you shows any of the signs below, seek help immediately.
- Developing a tendency to bet more in order to recover losses
- Hiding your gaming habits from family or friends
- Using money meant for essential bills, food, or other expenses to play
- Feeling unable to stop playing or feeling restless when trying to stop
- Continuing to game by borrowing money or breaking into savings
- Gaming causing harm to your work, studies, or relationships
- Feeling irritable or depressed after losing
- Repeated failed attempts to take a break from betting
Tips for Safe Gaming
Set Your Budget First
Decide how much money you will spend before each session. Set a deposit limit and never exceed that limit.
Set a Time Limit
Watch the clock while playing. Avoid long sessions and take regular breaks. Use the time-out feature.
Check Your State of Mind
Avoid playing when you are tired, stressed, or upset. Playing with a clear head leads to better decision-making.
Accept Losses as Losses
Avoid the mindset that a loss must be chased. The outcome of each bet is independent and does not depend on previous results.
Seek Help When Needed
If you feel gaming is going out of control, do not delay — contact the 999gt support team or use self-exclusion.
How to Activate Limits and Protection
Protection tools can be activated directly from your account settings at 999gt. A brief guide to using each tool is provided below.
Set a Deposit Limit
Go to Account Settings → Responsible Gaming → Deposit Limit and set your daily, weekly, or monthly limit.
Activate a Time-Out
Go to Account Settings → Time-Out section and choose the duration of your break. Your account will be reactivated automatically once the break ends.
Self-Exclusion Request
Contact us via live chat or email at [email protected]. The support team will process your request.
View Gaming History
Go to Account → Transaction History to find detailed information on all bets and transactions.
Contact the Support Team
Our 24/7 support team is always here for you with gaming-related concerns — in Bengali and English.
Live Chat — directly from your account