Your Privacy Is Our Priority

999gt ("we", "us", or "platform") is an online betting and casino platform operated for players in Bangladesh. When you use the 999gt website or services, you agree to the terms described in this Privacy Policy.

This Privacy Policy explains what types of personal information we collect, why we collect it, how we use it, and in what circumstances it may be shared with third parties. Your privacy rights are also discussed in detail here.

This policy applies to the 999gt website, mobile platform, and all associated digital services. If you do not agree with this policy, you are requested to refrain from using our platform.

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999gt collects information from you in several ways. This information falls into two main categories:

2.1 Information You Provide

During account registration or transactions, you directly provide the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Payment information — such as bKash, Nagad, Rocket, or Upay account numbers or bank account details
• National ID card or other identity document information (required during the KYC process)
• Information and messages you provide in support requests

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device information (browser, operating system)
• Cookie and session data
• Your betting and gaming activity history
• Time spent on the platform and information about pages visited
• Referral source (where you came from before visiting our website)

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The collected information is used for the following purposes:

• Account management: To create, verify, and maintain your account.
• Service delivery: To provide all gaming services, including processing deposits, withdrawals, and bonuses.
• Identity verification and fraud prevention: To verify age and identity and to protect against unauthorized activity.
• Customer support: To resolve your issues and answer your questions.
• Communications: To send important account-related notifications and, if you consent, promotional information.
• Responsible gaming: To monitor your gaming behavior and provide responsible gaming tools.
• Platform improvement: For analysis and testing to improve service quality.
• Legal obligations: To comply with applicable laws and regulations.

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999gt uses cookies and similar technologies to improve your browsing experience and ensure the platform functions properly.

4.1 Types of Cookies

• Essential cookies: Indispensable for the core functions of the platform — login sessions, security verification, etc. These cannot be disabled.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Collect anonymous statistics to help us understand how our services are used.
• Marketing cookies: If you consent, used to present relevant content based on your interests.

4.2 Cookie Controls

You can delete or block cookies through your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.

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999gt does not sell or rent your personal information. However, information may be shared with certain third parties in the following circumstances:

5.1 Service Providers

Minimum necessary information is shared with trusted third parties for operations such as payment processing (bKash, Nagad, Rocket, Upay, bank transfer), technology services, and customer support. These partners operate under our instructions and are not permitted to use your information for their own purposes.

5.2 Legal Obligations

Information may be disclosed in response to a court order, legal process, or a lawful request from a government authority. Information may also be provided to law enforcement agencies as needed for fraud investigations or to protect legal rights.

5.3 Business Restructuring

In the event of a company merger, acquisition, or sale of assets, user information may be transferred. You will be given advance notice in such cases.

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The security of your personal information is the highest priority for 999gt. We implement the following technical and organizational measures:

• SSL/TLS encryption: All data transmission between our platform and your device is secured through SSL encryption.
• Data storage encryption: Stored sensitive information is kept in encrypted form.
• Access controls: Only authorized personnel can access your information for specific needs.
• Security audits: Regular security reviews are conducted to identify vulnerabilities.
• Data minimization: No more information than necessary is collected, and unnecessary information is deleted after a set period.

While we strive to ensure the highest level of security, no method on the internet is 100% secure. If you have any security-related concerns, please contact [email protected] immediately.

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999gt retains your personal information for as long as your account is active or as needed to provide services. After account closure, information may be retained for the following reasons:

• To meet legal and regulatory obligations
• For dispute resolution and fraud investigations
• To enforce our terms and conditions

When the time limit set by applicable law has passed, or when the need for retention has ended, information is securely deleted or anonymized.

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You have the following rights regarding your personal information:

To exercise these rights, contact [email protected]. After verifying your identity, we will respond as quickly as possible. We may decline certain requests if they conflict with legal obligations or affect the rights of others — in such cases, the reason will be explained.

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999gt is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory during account registration and KYC documents may be requested if needed.

If we become aware that a minor has opened an account, the account will be closed immediately and the information will be deleted.

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Some of our service providers may be located outside Bangladesh. In such cases, your information may be transferred to and processed in another country. Regardless of where information is transferred, the protection standards described in this Privacy Policy are maintained.

Agreements with third-party service providers ensure that your information is protected in accordance with the standards of this policy.

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Our platform may connect with certain third-party services (such as payment gateways). These third parties have their own privacy policies, which are outside our control. It is recommended that you read their own policies before using these services.

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We may update this Privacy Policy from time to time. If any significant changes are made, you will be notified by email or via a notice on the platform. Continued use of the platform after changes will be considered as your agreement to the updated policy.

The "Last Updated" date at the top of the page always indicates the date of the current version.

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If you have any questions, requests, or complaints about this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 through our platform
• Language: Support is available in Bengali and English

We generally aim to respond to all requests as quickly as possible. 999gt is always committed to protecting your information.